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Strategic Conformance: Exploring Acceptance of Individual-Sensitive Automation for Air Traffic Control

Carl Albert Lennart WESTIN

The thesis introduces strategic conformance as a compatibility concept specifically capturing the degree to which a decision aid's apparent problem-solving style matches that of the individual operator. The goal was to obtain a fundamental understanding of how air traffic controllers' performance and acceptance of conflict resolution advisories were affected depending on the decision aid's strategic conformance. Empirical results showed benefits to acceptance, agreement and response time.

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