Saskia Baltrusch

213 Chapter 8 Figure 4: Distribution of change in self-efficacy between BASE condition and TRY-OUT condition for the categorized tasks. Green bars represent an improvement of self-efficacy, blue bars a maintained self-efficacy and red bars a decreased self-efficacy. Percentages of each bar are also presented in the white boxes. 3.2 Qualitative results The participant characteristics of the focus group and the double interview are presented in Table 2. Luggage handlers are working at different work locations and are therefore responsible for different tasks. Managers had been working as luggage handlers in the past and sometimes still helped out with loading and unloading luggage. 8

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