Marlot Kuiper
232 Connective Routines Comparable quotes passed by throughout the observations. Surgeons for example prefer an anaesthesiologist who can give an epidural fast. They care less about whether someone is nice, or communicates clearly, as long as the job’s been done quickly. Also in conversations about what makes someone a good anaesthesiologist with anaesthesiologists themselves, often ‘time’ appeared as a first quality indicator: “Someone who does the job fast, and is good at multitasking.” Naturally, we have to nuance the importance of time to the extent that time only matters if the job is performed correctly; no one benefits from a quick but insufficient performance, but professionals can definitely increase their popularity by getting the job done in limited time. To conclude, ‘time’ popped up as an important theme throughout the observations in the different chapters, and is inmany ways intrinsically linked with the Surgical Safety Checklist routine. Time is scarce, and it therefore affects prioritization and importance (ostensive). Hence, experienced available time affects if, when, and how extensively procedures are performed (performative). This chapter shows how time is also backed in artefacts as a way to track professional performance, and ‘materialize’ its importance. Figure 18: Time as a means to track performance 7.6 Main findings and reflections In this chapter, I addressed one of the often overlooked themes when studying routines: the role that artefacts play in (re)creating routines. Since thinking of routines as dynamic practices, scholars have predominantly focused on internal routine dynamics – as I did in chapter 5 – and, recently on routine interactions – as I did in chapter 6 (see Feldman et al. 2016 for an overview). Despite the
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