Marlot Kuiper

262 Connective Routines 8.5 A model for routines in performance-oriented professional contexts The figure below integrates the key findings of this dissertation into a model for routines in professional contexts. This model is based on the initial routine model by Feldman and Pentland (2003, 2005). Based on the theoretical review and empirical findings of this dissertation I expanded and amended the initial model to make it fit for routines in highly professional contexts like medical care. Hence, the models of chapter 5,6, and 7 (figures 12, 14, and 19) are integrated into one model that visualizes their interrelatedness. Figure 20: A model for routines in performance oriented professional contexts The model shows the complex interrelation of routine dynamics, routine interactions, and artefacts. The circle at the upper right visualizes the safety checklist routine, with its internal dynamics consisting of ideas about the checklist, and its actual performances. Ideas about what the checklist is and should be differ both within and across professional groups (i.e. a helpful tool, a burden, redundant et cetera). In the visual, different arrows point toward the ostensive dimension, influencing and enforcing these ideas. Artefacts representing the organisational idea of the checklist are introduced to model the routine. The findings showed how these artefacts actually are