Marlot Kuiper

31 The challenge of working with checklists Lastly, a final question was formulated that focuses on the implications of this study: How can connective routines be established? (chapter 8) In the conclusion of this dissertation I put the threads together. The insights of the three different parts of the analytical framework will be integrated to draw overarching conclusions and implications. By analysing what routines look like, and explaining how the various connections emerge and change at the different levels, I ultimately aim to describe ways in which more connective routines can be established. 1.7 Structure of the book This dissertation is composed of three empirical chapters, preceded by a theoretical chapter, a chapter on the research perspective, and a methodological chapter. The empirical chapters 5 and 6 have been published as journal article and book chapter in an adapted and compromised version. Figure 1 provides the structure for the chapters of this dissertation. The framework that I used for this study is based on the initial model of Feldman and Pentland (2005) that conceptualizes routines as dynamic systems with internal structures (chapter 5). In the succeeding chapters, I expand this model by shifting the analytic focus to the interaction with other routines (chapter 6) and artefacts (chapter 7). The core concepts of this study will be extensively discussed in chapter two. In this chapter I will describe changing models of ‘professionalism’ and critically review literature on standards and standardization. In chapter 3 I will link insights on professional work and standards to the literature on organisational routines, to develop an analytical framework. Chapter three concludes with a framework that guides the empirical work, which consists of figure 1, supplemented with sensitizing concepts emerging from the literature review (Blumer, 1954; Glaser, 1978; Patton, 2002). The initial conceptual model that sets out the structure for this study (as presented in figure 1) will return several times throughout the book. After a discussion of relevant theoretical insights (chapter 2) and the research perspective I developed, chapter three concludes with a complemented model which includes sensitizing concepts that emerged from the theoretical review. At the end of each empirical 1