Marlot Kuiper

63 Standardization in professional settings 2.5 Conclusion The effects of checklists on professional care are highly debated. They are seen as either a technical intervention or a social intervention that could be seen encompassing different logics and direct to further professionalisation and/or control, or, more recently, as form of organised professionalism. From this literature review, I consider checklists pre-eminently as the embodiment of a mingling of professional and organisational logics. Professional standards like checklists encompass ideologies of empowerment, innovation and autonomy. Professional fields themselves are at the base of their development. They are also vehicles for bringing organisational logics and opportunities for control into professional work. Formal standards cannot and will not be used ‘automatically’, and they will neither be completely ignored or resisted. They will start to work and become part of work when professionals work with them - but how, when and why? Checklist are therefore suitable for an analysis of how hybridity ‘works’. To understand how checklists (re)structure professional work in practice, Routine Theory provides valuable analytic tools. In the next chapter, a research perspective will be developed. 2

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