Marlot Kuiper

4. On Ethnography ing 4.1 Introduction 4.2 Ethnography ing, an ongoing process 4.3 Headwork: Starting off 4.4 Fieldwork: Commencing into the field 4.5 Fieldwork: Doing research 4.5 Headwork: Making sense of the findings 4.6 Textwork: Writing it up 4.6 The ethnographers role and ethical concerns 4.7 Conclusion Intermezzo: Getting responsibilities 5. How standards work out inmedical teams: On routine dynamics 5.1 Introduction 5.2 The envisioned routine 5.3 Improving collaboration 5.4. Reducing medical mistakes 5.5 Maintaining accreditation 5.6 Main findings and reflections 5.7 A model for routine dynamics in professional contexts 5.8 To conclude Intermezzo: Fainting and/or eating 6. Checklist as ‘hub’: On routine interactions 6.1 Introduction 6.2 Checklist as ‘hub’? 6.3 ‘Standard’ problems 6.4 Unexpected events 6.5. Dealing with incompatible demands: three strategies 6.6 Main findings and reflections 6.7 A model for routine interactions in professional contexts 6.8 To conclude 89 90 90 92 95 104 112 114 115 118 121 125 126 127 131 135 142 150 158 159 161 167 168 169 172 179 185 190 196 197