Ietje Perfors

150 Chapter 6 Table 3. Patient satisfaction with care scored on various themes – Specialist assessment. MEDICAL SPECIALIST T3 measurement Mean (SD) T5 measurement Mean (SD) Between group 1 Mean diff. (95% CI) Interpersonal skills – Spec. T3 T5 Intervention n=59 69.9 (23.9) n=59 66.9 (23.9) 3.0 (-5.1;11.0) 4.8 (-2.8;12.5) Control n=67 68.4 (22.6) n=69 62.8 (20.1) Ref. Ref. Qualities - Spec. T3 T5 Intervention n=59 79.2 (22.3) n=59 76.3 (22.9) 6.2 (-1.8;14.1) 3.9 (-3.9;11.6) Control n=68 73.9 (23.0) n=69 73.6 (21.8) Ref. Ref. Availability - Spec . T3 T5 Intervention n=59 73.3 (21.2) n=59 69.9 (20.6) 3.3 (-4.4;11.1) 3.3 (-4.5;11.1) Control n=67 70.1 (22.7) n=69 67.4 (23.6) Ref. Ref. Relationship - Spec. T3 T5 Intervention n=59 70.3 (22.5) n=59 71.2 (22.7) 5.7 (-2.6;14.0) 2.4 (-5.7;10.5) Control n=68 65.4 (25.2) n=69 69.2 (22.7) Ref. Ref. Tech. skills - Spec. T3 T5 Intervention n=59 75.7 (19.0) n=59 72.6 (20.1) 4.2 (-2.4;10.8) 3.8 (-2.9;10.5) Control n=68 72.9 (20.3) n=69 69.6 (18.4) Ref. Ref. Info. Provision - Spec. T3 T5 Intervention n=59 70.3 (23.8) n=59 68.4 (21.6) 2.3 (-6.1;10.6) 3.7 (-3.6;11.0) Control n=67 68.8 (22.7) n=69 65.1 (20.2) Ref. Ref. 1 Adjusted for stratification factors. Abbreviation: diff.; difference, Ref.; reference group, Spec; Specialist.