Ietje Perfors

151 Table 4. Patient satisfaction with care scored on various themes - General practitioner assessment. GENERAL PRACTITIONER T3 measurement Mean (SD) T5 measurement Mean (SD) Between group 1 Mean diff. (95% CI) Interpersonal skills - GP T3 T5 Intervention n=37 73.6 (24.3) n=38 63.2 (26.6) 2.6 (-11.5;16.6) -9.6 (-22.6;3.3) Control n=22 69.3 (26.9) n=31 70.7 (25.7) Ref. Ref. Qualities - GP T3 T5 Intervention n=37 78.4 (22.1) n=38 67.8 (25.9) 6.3 (-7.7;20.3) -14.2 (-27.0;-1.3) Control n=22 69.3 (29.8) n=31 79.8 (24.5) Ref Ref. Availability - GP T3 T5 Intervention n=37 75.7 (24.6) n=38 62.5 (26.5) 5.6 (-9.0;20.2) -15.9 (-29.1;-2.6) Control n=22 67.0 (29.3) n=31 75.0 (25.8) Ref Ref. Relationship - GP T3 T5 Intervention n=37 77.0 (22.3) n=38 70.4 (25.2) 8.2 (-5.7;22.1) -6.2(-19.2;6.8) Control n=22 67.0 (30.3) n=31 74.2 (27.0) Ref Ref. Tech. skills - GP T3 T5 Intervention n=37 66.9 (20.6) n=38 55.3 (21.9) 6.9 (-6,2;20.0) -11.4 (-23.2;0.4) Control n=22 59.5 (27.1) n=30 64.2 (24.1) Ref Ref. Info. Provision - GP T3 T5 Intervention n=37 60.4 (23.8) n=37 48.9 (24.9) 4.0 (-11.9;20.0) -15.2 (-29.1;-1.4) Control n=22 55.7 (31.2) n=29 60.6 (28.4) Ref. Ref. 1 Adjusted for stratification factors. Abbreviation: diff.; difference, GP; General practitioner, Ref.; reference group. 6