Ietje Perfors

152 Chapter 6 Table 5. Patient satisfaction with care scored on various themes 1 – Nursing care assessment NURSE T3 measurement Mean (SD) T5 measurement Mean (SD) Between group 2 Mean diff. (95% CI) Interpersonal skills - Nurse T3 T5 Intervention n=33 72.7 (19.8) n=30 75.3 (20.9) -0.3 (-11.5;10.8) 7.1 (-3.4;17.6) Control n=30 73.6 (24.5) n=21 68.3 (21.3) Ref. Ref. Experience/Knowl. - Nurse T3 T5 Intervention n=33 68.2 (20.0) n=30 73.3 (20.7) 1.0 (-10.3;12.3) 10.8 (-0.3;21.9) Control n=30 67.5 (24.7) n=24 63.5 (22.1) Ref. Ref. Availability -Nurse T3 T5 Intervention n=33 74.2 (20.2) n=30 72.5 (23.1) 1.6 (-10.1;13.3) 7.7 (-3.7;19.0) Control n=30 73.3 (26.2) n=22 65.9 (19.7) Ref. Ref. Relationship-Nurse T3 T5 Intervention n=33 68.2 (20.0) n=30 70.8 (22.8) 1.2 (-10.7;13.1) 1.2 (-9.6;12.1) Control n=30 67.5 (26.4) n=24 70.8 (20.4) Ref. Ref. Attention - Nurse T3 T5 Intervention n=33 68.9 (20.8) n=30 75.8 (22.2) 0.2 (-11.9;12.4) 9.6 (-0.3;19.4) Control n=30 69.2 (26.8) n=24 67.7 (20.2) Ref. Ref. Willingness- Nurse T3 T5 Intervention n=33 71.2 (21.8) n=30 75.8 (23.2) 1.4 (-10.7;13.5) 7.5 (-3.5;18.5) Control n=30 70.8 (25.5) n=24 69.8 (20.8) Ref. Ref. 1 Three themes not shown: Information disease, Information diagnostics and Information treatment. 2 Adjusted for stratification factors. Abbreviation; diff.; difference, Knowl; Knowledge, Ref.; reference group