Hester Paanakker

demonstrated, for example, that role differences determine the way in which values are understood. Public procurers and private contract managers cooperating within the same project adhere different understandings to the same value (Reynaers & Paanakker, 2016). The observation that only a small portion of public values research empirically examines value contextuality forms the starting point of this contribution. Whereas public values research tends to pay limited attention to concrete street-level practices, research on professionalism often neglects the role of values as well as the way in which values are given meaning in practice (for instance by means of learning on the job and tacit knowledge) (Paanakker, 2019). In this article, we therefore scrutinize what constitutes good governance for different types of professionals and how they act upon this notion in two specific public service delivery, namely, street-level craftsmanship and public-private partnerships (PPPs). 5.2 Good Governance in terms of Values Over the last few decades the concept of good governance has permeated public sector theory and practice around the globe (Huberts, Maesschalck, & Jurkiewicz, 2008). Achieving and safeguarding a certain standard of quality of governance is increasingly emphasized. Scholars adhere different meanings to the concept of quality of governance. To some, it is about impartial government (Holmberg et al., 2009; Rothstein & Teorell, 2008). Others conceptualize it as the integrity of governance (M. Evans, 2012; Huberts, 2014). To Woods (2000) quality of governance implies that a minimum of public services should be provide, and yet to others it refers to various complementary values (Bovens et al., 2007, 2012; Perry et al., 2014). What all contributions on the nature of good governance have in common is that they implicitly or explicitly relate it to the concept of values. Since the year 2000, scholarly attention to the role of values has considerably increased in the public administration field (Van der Wal et al., 2015), for example in meta studies on the diversity and scope of public values (Beck Jørgensen & Bozeman, 2007; Wang & Wang, 2019), in the specific examination of public service motivation (Jensen et al., 2018; Perry, 2000; Witesman & Walters, 2013), or in public-private debates (Reynaers, 2014b; Van der Wal, 2008). Since the mid 1990s, the work and inspiration of Huberts spurred and deepened the development of this body of literature (Fijnaut & Huberts, 2002; Huberts, 1998, 2007, 2014; Huberts et al., 2008; Lawton, Huberts, & van Der Wal, 2016). Huberts has a very prominent 120 Chapter 5