Hester Paanakker

APPENDIX A INTERVIEW PROTOCOL PRISON OFFICERS Introduction My name is Hester Paanakker and I am conducting PhD research at the Department of Public Administration at the Vrije Universiteit Amsterdam. My research is about core visions on the penal job. In the first place I examine the similarities and differences between visions down vertical lines. Next, I examine the effects of such similarities and differences on how the prison officer experiences and carries out the penal job. Included are prison officers, middle managers, managing directors and their staff, and the Custodial Institutions Agency (DJI) headquarters. In this research, prison officers are the largest and most important group, because they are the experts on the job. You are one of them. This interview will last an hour at most. The results will be processed anonymously and quotes cannot be traced back to individuals. Am I allowed to record the interview? This is for personal use only. Do you have any questions before we start? Interview Questions (Part 1: Craftsmanship, Ideal Values, and Institutional Facilitation) 1. Can you briefly explain what your position is about? What is the role of prison officers in the prison system? Why are prison officers important? 2. Irrespective of current developments in the prison sector, what do you find appealing in the work of a prison officer? And irrespective of current developments in the prison sector, what do you find less appealing in the work of a prison officer? 3. What, to you, characterizes ideal prison policy? What does a detainee need during detention, or not? 4. What, to you, characterizes a good prison officer? 5. In your opinion, how should prison officers ideally approach and interact with detainees? 6. In your experience, how do prison officers approach and interact with detainees in practice? And how do you do this yourself? 7. In your opinion, what characterizes the current core vision/mission of the Dutch prison system? 8. If you were to describe this vision/mission in three key words, which key words or principles would, in your opinion, best describe its foundation? 183

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