Hester Paanakker

18. Do you feel the differences that you, or other levels, witness cause problems on the shop floor? If so, have does this show? [Follow up question: the result of differences in key views, or other causes?] If not, why not? 19. Do you feel the differences you, or other levels, witness result in incompatibility with prison officers’ own ideas about delivering good work? If so, have does this show? [Follow up question: the result of differences in key views, or other causes?] If not, why not? 20. In general, do you think prison officers can identify with the policy from “The Hague”? Do you have any further questions or remarks? Or advice? What do you think my findings will be in this study? I want to sincerely thank you for your time and effort. 193 Interview protocol managing directors

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