Hester Paanakker

Interview Questions (Part 2: Value Convergence and Mutual Perceptions Different Levels) I am interested in your view about how different levels perceive and deal with various values. Let’s use the key values you just mentioned as a point of reference. [ Questions 8-11 were used for the analysis in part 3 ] 8. In your opinion, to what extent does the penal sector have a shared vision on the values the sector stands for? How does this show? 9. To what extent do you perceive similarities or differences in how different staff levels deal with values? In how values are interpreted and understood? In how values are enacted in practice? 10. In your opinion, what are obstacles in communicating or implementing values down vertical lines? 11. What are the most important objectives a prison officer has to pursue in his/her daily work? When does a prison officer do their job well? 12. When do prison officers feel they do their job well? What objectives does he/she pursue? 13. And according to middle managers, when do they feel prison officers deliver good work? 14. And according to managing directors, when do they feel prison officers deliver good work? Interview Questions (Part 3: Effects of Value Convergence or Divergence) I am also interested to learn what potential effects differences in value approaches may have. 15. [In case of differences] How do you perceive that the differences you witness on key values impact the way prison officers carry out and experience their work at street level? 16. Do you feel the differences that you, or other levels, witness cause problems on the shop floor? If so, have does this show? [Follow up question: the result of differences in key values, or other causes?] If not, why not? 17. Do you feel the differences you, or other levels, witness result in incompatibility with prison officers’ own ideas about delivering good work? If so, have does this show? [Follow up question: the result of differences in key values, or other causes?] If not, why not? 18. In general, do you think prison officers can identify with the policy from “The Hague”? 196 Interview protocol policy advisors