Hester Paanakker

These four values accurately and inclusively capture the common characteristics among the different qualities. With the exception of task effectiveness, respondents also named these more abstract, singular value labels spontaneously themselves. For example, the category ‘humanity’ features concrete value orientations such as ‘personal care and support of detainees’ and ‘treating and approaching detainees with respect and dignity’, but the word ‘humanity’ itself was specifically mentioned as a key quality of craftsmanship by respondents and included as a separate sub category (‘literally mentioning ‘humanity of detention’ or ‘humane treatment of detainee’’). In addition, prioritizations were analyzed. Respondents were not explicitly asked to rank or prioritize their orientations – rather we made sense of that in the analysis and coded rankings into their responses, depending on how much weight or emphasis the respondent put on the quality mentioned and its relationship to the other qualities mentioned. For instance, if respondents argued their work should mainly revolve around contact with detainees and getting to know them, and, that, in addition to this, security in the facility is also important, then ‘humanity/personal contact with detainees’ was listed as the number one ideal value orientation and ‘security/security of detention’ was coded as the number two ideal value orientation. This resulted in a top five or six of value orientations per respondent (very few respondents named more than six different value orientations), and these formed the basis of the findings reported below. 2.7 Findings 2.7.1 Craftsmanship Among Prison Officers: Prioritizations Alike, Varied Interpretations Findings show that an impression of varying interpretations of craftsmanship is given initially. However, the overarching types of values they describe, and the prioritization of these overarching values, demonstrate a remarkably consistent pattern. The table below lists all value orientations mentioned by respondents in their ideal portrayal of prison work (table 2.2). It indicates which value orientations, according to respondents, should ideally play a central role in detention and the way it is organized and provided by the prison officers themselves. At aggregated level, three types of values stand out: humanity, security and reintegration unequivocally constitute the core of what prison officials feel public craftsmanship in the Dutch prison sector is about. The following sections discuss the variance of value orientations reported, patterns of prioritization, and the level of professional convergence respectively. 48 Chapter 2

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