Hester Paanakker

aim at yielding behavioral change by doing so, as is exemplified by the following quotes from respondents: Well before my time they only hired prison officers that measured 2 by 3 meters and who only had to shut the door and open it and could just throw them inside. My tranche is selected on the bases of a more social interaction and talking and being interested. I do think there is the way of showing people, I mean detainees, like: if I behave…that is also an option. (respondent 11) Respect is the basis of everything, or else you can’t get close or be around because you will be rejected. […] I treat people the way I want to be treated. If you go sour…. You just have to remain normal and friendly. If you stand broad-shouldered and give orders, it evokes aggression. They say: bugger off mate! What you give is what you get in return. (respondent 6) A good prison officer, well, provides care. A good prison officer, to me, is someone who has contact with the detainees regularly, who is often on the work floor, who hears and sees, the vibes I just mentioned, who can detect if someone is slipping off and anticipates in that: ‘what’s going on, this is not how I know you’. You know, who is eyes and ears on the floor. (respondent 9) Clearly, professional behavior based on humanity orientations represents an important exemplary role and spurs a give-and-take dynamic that is illustrative of penal craftsmanship. Here, important linkages with the other two key values of security and reintegration emerge and are discussed below. Security . A second set of value orientations can be grouped around security of detention. Although many respondents do not stress security aspects as much as they stress humanity aspects, the majority describes it as an important conditional value. Security is a prerequisite of their work and should always be warranted and never be compromised: ‘ Yes that’s very simple, that’s guarding order, peace and quiet, and security within the facility, that’s of course the slogan that comes first’ (respondent 13 in response to what the essence of the job of a prison officer is). Five variations of security orientations can be identified from the data. Again, one specific orientation dominates: over half of the respondents (11 in total) specifically mention ‘security of detention’ as playing a role in their conception of ideal public craftsmanship. They emphasize 52 Chapter 2