Hester Paanakker

55 under ‘reintegration’ when respondents explicitly signaled that prison work should be about teaching, coaching, or even developing detainees to become better citizens. Descriptions remained rather abstract, but some examples were provided, such as teaching detainees discipline, providing a better daytime—nighttime routine, or a different perspective on the appropriateness of criminal behavior and how to make a living. Terminology such as contributing to ‘detainees’ return to society’ (mentioned by 6 respondents), ‘contributing to public safety’ (mentioned by 2) and ‘reducing recidivism’ (mentioned by 1) is very mainstream in penal policy and execution and was also mentioned in a rather abstract sense. Lastly, 5 respondents named the teaching of concrete life skills: giving detainees a course in Dutch language, teaching them a specific trade, or providing other types of training to smoothen their post-incarceration reintegration into society. In general, when talking about reintegration efforts, respondents referred to the use of institutionalized policy instruments such as in-house reintegration centers, in-house dispensing of psychological or psychiatric support, or involving chain partners to deal with post-detention matters such as housing, social security disbursement and employment. Task effectiveness . The final set of value orientations is a relatively small one and was labeled ‘task effectiveness’. In contrast to humanity, security, and reintegration, this overarching label was not given a name as such by respondents. This category features two value orientations: 6 respondents named ‘ensuring daily peace and quiet’ in their ideal portrayal of the prison officer, and an additional 3 respondents named ‘getting daily tasks done’, which typically refers to clearly circumscribed tasks like conducting cell inspections, sending detainees to their activities on time, and conducting the weekly mandatory amount of mentor conversations with detainees. This particularly includes being granted enough time to manage those core tasks. With respect to upholding peace and quiet on the floor, this was mentioned 5 out of 6 times in combination with security, in the expression well known to prison officers ‘ orde, rust en veiligheid ’ (order, peace and quiet, and security): a phrase taught to them as a guideline for performing their job and for creating the right climate on the floor. As an ideal of craftsmanship, it seemed to have relatively little concrete meaning to them and appeared to be more of an automated response than a sincere substantive characterization, other than as a means of avoiding unnecessary hassle and unrest on the floor that would have been a distraction from the job in hand. Besides the obvious relationship with security (unrest between detainees themselves or between employees and detainees can invert to insecurity), maintaining order 55 Craftsmanship at Street Level