Hester Paanakker

almost the only mention of humanity was in the context of creating more autonomy for detainees by shifting responsibilities to them, which some respondents consider a very negative institutional policy because they feel it decreases security or fear it will gradually put prison officers out of business. The few respondents that acknowledge the theoretical aims of the system with respect to reintegration efforts often say that they witness little facilitation of it in reality: “ There IS a clear vision within the Dutch Custodial Agency and we all know what we are here for, but […] that is a paper reality and in practice […], on cooperation on resocialization, I don’t see it getting off the ground .” (respondent 30) What remains is an analysis of a penal institutional climate that is quite negatively informed by “task negativity”, efficiency measures and a strongly negative and judgmental conception of task effectiveness as box ticking and number obsession (see figure 3.1). In the perception of respondents, these are clear facilitation problems that have a mitigating influence on thriving craftsmanship. Figure 3.1. Prison officers’ ideal conceptions of craftsmanship versus prison officers’ perceptions of the institutional facilitation of craftsmanship in the organization Rather than a value, the largest cluster “task negativity” represents practical impediments and facilitation problems: a range of (practical or moral) obstacles that prevent craftsmanship from TASK NEGATIVITY EFFICIENCY BOX TICKING & NUMBER OBSESSION clashing realities HUMANITY SECURITY REINTEGRATION TASK EFFECTIVENESS 82 Chapter 3