Annelotte van Bommel

14 REFERENCES 1. Neuhauser D. The Heroes and Martyrs series: job descriptions for health care quality improvement professionals? Qual Saf Health Care 2005;14:230. 2. Best M, Neuhauser D. W Edwards Deming: father of quality management, patient and composer. Qual Saf Health Care 2005 Aug;14:310-2. 3. GZ-rapport Zichtbare Zorg. Dutch Health Care Inspectorate. www.igj.nl. 4. Hetresultaattelt2008(2009)TheHague:Dutch health care inspectorate 5. NABON nota. www.oncoline.nl/nabonnota. 6. Dutch Institute for Clinical Auditing (DICA). dica.nl . 7. Comprehensive Cancer Organization the Netherlands (IKNL). www.iknl.nl . 8. NABONBreastCancerAudit .nbca.clinicalaudit.nl .