Govert Veldhuijzen

129 CBE before colonoscopy is reducing operational costs, with lower patient and societal expense Table 1s. Continued. Workflow input parameters nurse counselling Trial site 1 (urban) Trial site 2 (academic) Trial site 3 (urban) Trial site 4 (rural) How were patients invited? By mail By mail By mail By mail Mailing costs (print / postage) * € 4,00 € 4,00 € 4,00 € 4,00 Who sent out the mail? Auxiliary staff Auxiliary staff Auxiliary staff Auxiliary staff How much time did the mailing process take (in minutes per patient)? # 2 5 3 3 Calculated salary costs for mailing process € 4,70 € 5,83 € 4,97 € 4,89 How much time did the nurse counselling session take (in minutes per patient)? 20 35 25 20 Who performed the nurse counselling session? Endoscopy nurse, supervised by gastro- enterologist Endoscopy nurse, supervised by gastro- enterologist Endoscopy nurse, supervised by gastro- enterologist Endoscopy nurse, supervised by gastro- enterologist Calculated salary costs for nurse counselling session € 10,51 € 18,60 € 12,50 € 9,40 * Source: Zorgvisie # Including 0.13 euro telephone costs per minute Workflow input parameters computer based education What percentage of colonoscopy referrals came from general practitioners? 35% 0% 25% 40% Does the general practitioner already inform patients about computer based education? No No No No What percentage of colonoscopy referrals came from other specialists (internal medicine/surgery)? 20% 40% 30% 25% Does the other specialists already inform patients about computer based education? Does the other specialist already inform patients about computer based education? No Yes No No 6