Govert Veldhuijzen

159 The D-GESQ captures patient satisfaction as a key quality indicator of gastrointestinal endoscopy Table 3. Internal consistency of the D-GESQ Component Question number Corrected item-total correlation Cronbach α Information before endoscopy 1 2 3 4 5 0.612 0.749 0.479 0.763 0.698 0.848 Skills and satisfaction 6 7 8 19 20 0.697 0.755 0.579 0.642 0.800 0.868 Pain or discomfort during or after endoscopy 9 10 11 12 0.687 0.659 0.680 0.625 0.831 Information after endoscopy 13 14 16 17 0.524 0.542 0.553 0.677 0.724 Hospital 15 18 21 0.158 0.296 0.384 0.449 Disabled patients had significantly lower satisfaction scores (P=0.034). Sex, age, level of education and timing of the last previous endoscopy did not influence the satisfaction. Table 4. Factors influencing satisfaction score Factor Satisfaction score (mean, SD) p-value (statistical test) Sex  Male  Female 80.4 ± 10.5 78.6 ± 11.1 0.818 (independent t-test) Age  ≤65  >65 78.3 ± 10.5 80.8 ± 10.9 0.846 (independent t-test) Education  Low educated  Secondary education  Well educated 78.3 ± 10.4 79.7 ± 10.2 80.2 ± 11.4 0.568 (Kruskal Wallis) 8