Carl Westin

1-7 Thesis outline 15 information provided by the CD&R interface representation. Not only does the in- terface play an important role in communicating the automated decision advisories to the controller, it can also provide insight into the underlying automation rationale for why a certain solution is given. A sample of controller trainees participated in a human-in-the-loop simulation which varied automation transparency with advisory conformance. Chapter 6: Consistency and agreement in conflict resolution. In regards to the strategic conformance of resolution advisories, the approach assumed that a controller would solve conflicts consistently but differently from a colleague. If not, it would not be possible to script conformal advisories based on the controller’s consistent solution style, and nonconformal advisories based on another controller’s deviating solution. Chapter 6 investigates to which extent controllers consistently solve repeated conflicts over time. This entails analysis of a controller’s internal consistency (i.e., test-retest reliability) in conflict solving performance, and consen- sus (i.e., inter-rater reliability) between them. The analysis is based on data asso- ciated with the real-time simulations reported in Chapters 4 and 5. Furthermore, Chapter 6 explains why the concept of strategic conformance requires disagreement between decision-makers’ problem solving, and consistency in decision-maker’s problem-solving. The implications of human decision-making variability for au- tomation design are discussed. Chapter 7 & 8: Discussion and recommendations, and conclusion. The discussion Chapter (7) compares the empirical results to the aim of the thesis. Ben- efits and disadvantages of strategic conformance are discussed, as well as its rele- vance in relation to the real world. In addition, this Chapter provides recommenda- tions for future research. Finally, the conclusion Chapter (8) summarizes the main results of the thesis and highlights the scientific and societal impacts of all findings.