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231 engagement; thinking, analysis, actions and emotions (Marcos, Sanchez & Tillema, 2011). See Figure 2 below Figure 2: Model of Critical Reflection Benefits of critical reflection Critical reflection has huge benefits: • Critical reflection is a useful strategy to learn lessons and discover opportunities for improvement. • It helps to uncover new information and insights. By sharing ideas with others, individual’s memories can be triggered and new information and more refined insights can emerge thus critical reflection can help practitioners to identify what they are doing right (learn from good practices), what they are doing wrong (learn from bad practices) and where improvements are needed. As noted already, critical reflection is a useful tool in the learning process about the project. If you are not learning in your project, your project is as good as dead. • Critical reflection can help develop active engagement on processes, decision-making, critical thinking among project team members and stakeholders. Reflection observation/reflecting on experience What is the implication on the project impact? Abstract Conceptualisation Learning from the situation Active Experimentation Trying out what you have learnt Concrete Experience Observing what is happening? Why is it happening?