Jeroen van de Pol

122 Chapter 5.1 Importance of availability of services from the community pharmacy Figure 3 illustrates how important CPS and convenience were deemed by the general public. Most respondents rated the availability of CPS services by community pharmacies as more important than convenience (45.0% versus 36.2%). Some respondents (18.8%) rated the importance of availability of CPS and convenience similarly. Figure 3: The perceived importance of the availability of CPS and convenience by individual participants. Univariate and multivariate linear regression analyses regarding potential covariates associated with the preference for CPS are displayed in Table 3. The results show a statistically significant effect within the multivariate analysis of participants’ age, gender, educational level and view of the pharmacist as a healthcare provider. With increasing age, preference for CPS increased, and female participants preferred CPS more than male participants. A high educational level is associated with a decreased preference for CPS. Viewing the pharmacist as a healthcare provider is associated with a preference for CPS. Table 3 also provides the results of the univariate and multivariate linear regression analyses regarding the importance of CPS availability. The results show a statistically significant effect within the multivariate analysis of participants’ age, educational level, number of chronic diseases, and view of the pharmacist as a healthcare provider. With increasing age and number of chronic diseases, the availability of CPS was deemed more important. A high educational level is associated with a decrease in the perceived importance of CPS availability. Viewing the pharmacist as a healthcare provider increased the importance of CPS availability.