Jeroen van de Pol

133 5 How does the general public balance convenience and cognitive pharmaceutical services Table 3: Number of participants highly preferring or slightly preferring convenience over CPS and vice versa. Convenience → Community pharmacy being close by (n) Short waiting times (n) Extended opening hours (n) CPS ↓ Provision of extensive information regarding medication (n) +2 Conv.: 170 +1 Conv.: 190 +1 CPS: 115 +2 CPS: 41 +2 Conv.: 142 +1 Conv.: 161 +1 CPS: 127 +2 CPS: 86 +2 Conv.: 109 +1 Conv.: 155 +1 CPS: 165 +2 CPS: 87 Possibility for a private consultation with the pharmacist (n) +2 Conv.: 150 +1 Conv.: 184 +1 CPS: 124 +2 CPS: 58 +2 Conv.: 126 +1 Conv.: 175 +1 CPS: 146 +2 CPS: 69 +2 Conv.: 123 +1 Conv.: 157 +1 CPS: 161 +2 CPS: 75 Special services for patients with chronic diseases (n) +2 Conv.: 234 +1 Conv.: 193 +1 CPS: 61 +2 CPS: 28 +2 Conv.: 161 +1 Conv.: 228 +1 CPS: 98 +2 CPS: 29 +2 Conv.: 150 +1 Conv.: 223 +1 CPS: 113 +2 CPS: 30 Table 4: Number of participants deeming the importance of different CPS- and convenience related services. Service Ranking provided by participants (n) CPS Advice regarding medication Very important: 127 Important: 313 Not important: 55 Absolutely not important: 21 Possibility for a private consultation to discuss the medication Very important: 35 Important: 233 Not important: 204 Absolutely not important: 44 Organizing walk-in consultation hours to speak with a pharmacist Very important: 22 Important: 229 Not important: 229 Absolutely not important: 36 Possibility of offering individualized drug dispensing systems (e.g. multidose dispensing) Very important: 42 Important: 246 Not important: 185 Absolutely not important: 43 Pharmacy employees that have specific knowledge regarding certain chronic diseases Very important: 28 Important: 268 Not important: 187 Absolutely not important: 33 Special services for patients with chronic diseases (e.g. measuring blood pressure) Very important: 45 Important: 273 Not important: 162 Absolutely not important: 36