Martine Kruijtbosch

Worldwide the work of the community pharmacist became more patient oriented instead of primarily product oriented. Within their changing and complex healthcare context community pharmacists increasingly experience moral dilemmas. In order to deal with these moral dilemmas professionally pharmacists need ethical competencies. The ethical competency ‘moral reflectivity’ implies that pharmacists must reflect on the professional values and their meaning in the context of the values and perspectives of all parties involved. Martine Kruijtbosch (1966) discovered that ‘moral reflectivity’ was not researched among pharmacists in the Netherlands. This motivated her to start this thesis with the main objective to generate understanding of community pharmacists’ moral reflectivity in situations of moral dilemmas and how professional values play a role in these dilemmas.