Saskia Briede

Intermezzo 2 98 The figure above shows topics that emerged in an interview study with physicians. On the right sight of this intermezzo, we clarify the topics tinted dark gray in the figure. These topics relate to the previous chapters. The light gray tinted topics will be discussed in intermezzos elsewhere in this thesis. Participating physicians were residents and specialists of the internal medicine department, who worked at the outpatient clinic. All participating physicians also performed (supervision) duties at the emergency department. The topics that emerged are: 1. Time and place, which encompass several aspects: setting, time, timing (emphasis on relevance) and exchanging medical information between caregivers 2. Hooks: justifications to introduce the topic. In conversation analytic terms: accounts 3. Physician-patient relationship 4. Cultural differences 5. Prepared and aware patient 6. Competence and skills 7. Awareness 8. Physician initiative Intermezzo 2 focuses on topics 1, 5 and 8.

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