Anne van Dalen

126 I Chapter 4 TABLE 2. Overview of relevant resilience support events based on the 35 MDR outcome reports. Category (Total N = 360) Subcategories Number of observations Examples Person (N= 272) Effective Guidance / Instruction Advantageous Clinician Condition Anticipatory Action Effective Teamwork High-Performance Behavior Effective Communication Strong Leadership 46 27 15 34 56 77 16 Skills coaching, Sharing knowledge, Advising caution, Teaching tool safety Good situation awareness, Experience, Adaptability Proactive task completion, Establishing next steps, Proactive team management Debriefing, Shared mental model, Collaborative decision-making, Interdisciplinary problem solving Surgical quality control, Safety check, Evaluating circumstances Direct address, Communicating changes or progress, Verbalize action, Voicing concerns, Task verification No criticism, Positive feedback, Checking in with team, Supervision Tasks (N = 3) Optimal Task Demands / Workload 3 Good ergonomics, Relaxed pace Tools & Technology (N = 2) Adequate Availability Optimized Safety / Usability 0 2 Backups/extras/options available, Preserved accessibility Ergonomic tool, Intuitive, Easily adjustable, Forced functions