165 Assessment of the KLIK PROM portal implementation Table 2. (continued) CFIR domain CFIR barrier What is already done? Why still a barrier? Process of implementation 12. Champions • Most teams have a champion (an individual who support the KLIK implementation in a way that helps to overcome indifference of resistance by key stakeholders) who is motivated to start implementing KLIK for their patients Some champions seem to have insufficient influence to convince their colleagues Process of implementation 13. Engaging (Key stakeholders) • Clinicians are involved in the entire implementation process • Also patients are more and more involved in the KLIK PROM portal, e.g., by asking their opinion in both qualitative and quantitative studies, developing educational videos to prepare them for the outpatient consultation, and by collaborating with patient associations Patient engagement can be increased, for example, at the start of the implementation to explore the relevant PROs for patients 6
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