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222 Chapter 8 62. Stiefel, M., & Nolan, K. (2013). Measuring the triple aim: a call for action. Population health management, 16(4), 219-220. 63. Farmanova, E., Kirvan, C., Verma, J., Mukerji, G., Akunov, N., Phillips, K., et al. (2016). Triple Aim in Canada: developing capacity to lead to better health, care and cost. International Journal for Quality in Health Care, 28(6), 830. 64. Anhang Price, R., Elliott, M. N., Zaslavsky, A. M., Hays, R. D., Lehrman, W. G., Rybowski, L., et al. (2014). Examining the role of patient experience surveys in measuring health care quality. Medical Care Research and Review, 71(5), 522-554. 65. Kemp, K. A., Ahmed, S., Quan, H., Johnson, D., & Santana, M. J. (2018). Family experiences of pediatric inpatient care in Alberta, Canada: results from the child HCAHPS survey. Hospital pediatrics, 8(6), 338-344. 66. Hargreaves, D. S., Sizmur, S., Pitchforth, J., Tallett, A., Toomey, S. L., Hopwood, B., et al. (2018). Children and young people’s versus parents’ responses in an English national inpatient survey. Archives of Disease in Childhood, 103(5), 486-491. 67. Tilly-Gratton, A., Nadon, M., Houle, A., Pelaez, S., & Ducharme, F. (2018). What convinces parents of children with asthma to adhere to maintenance inhaled corticosteroids? Canadian Journal of Respiratory, Critical Care, and Sleep Medicine, 2(3), 147-154. 68. Toomey, S. L., Elliott, M. N., Zaslavsky, A. M., Quinn, J., Klein, D. J., Wagner, S., et al. (2019). Improving response rates and representation of hard-to-reach groups in family experience surveys. Academic pediatrics, 19(4), 446-453.

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