Tjallie van der Kooi

improvement studies should encourage measuring process indicators. ACKNOWLEDGEMENTS We thank Sylvie Touveneau, Marie‐Noëlle Chraïti and Benedetta Allegranzi, who devoted themselves to the training of the on‐site investigators and study nurses in the workshops, both at the University Medical Center Groningen and the HUG. We thank Lauren Clack for editing. Our gratitude extends also to the participating centers for collaborating in this study, especially the on‐site investigators and study nurses, physicians, (auxiliary) nurses and other healthcare professionals that responded positively to the challenge to improve their hand hygiene and CVC insertion practices and thus contributed to the increased safety of the patients in their care.

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