112 CHAPTER 6 Table 6.2: Results SAF-TSUQ validation. (continued) Item description NA ≥ 25% rs > 0.70 CFA loading ITC α Q7 I receive sufficient relevant information regarding any decisions, projects and activities of [telemedicine organization] that may affect me – – 0.78 0.82 0.71 Q8 I know how to contact [telemedicine organization] if I have questions about my work for [telemedicine organization] – – 0.44c 0.64 0.75 Q9 There are sufficient information channels for suggestions or complaints at [telemedicine organization] – – 0.68 0.81 0.68 Factor 3: Organization, policy and strategy αt (CI) = 0.89 (0.86 – 0.91) Q10 Good work is recognized and valued at [telemedicine organization] 46.4a – 0.69 0.70 0.84 Q11 I have a good working relationship with [telemedicine organization] – – 0.72 0.72 0.84 Q12 I am satisfied with the opportunities I have to participate in the (daily) decision making at [telemedicine organization] related to my work and working environmentb 44.2a – 0.61 0.64 0.84 Q13 [telemedicine organization] listens to my complaints or suggestions for improvement and takes these into account 44.8a – 0.52 0.57 0.85 Q14 The work processes for [telemedicine organization] are well organized 40.3a – 0.59 0.62 0.84 Q15 Collaborative processes between the various stakeholder groups of [telemedicine organization] are well documentedb 65.2 – 0.60 0.64 0.84 Q16 I have clear work objectives at [telemedicine organization]b 52.5a – 0.54 0.59 0.84 Q17 The management of [telemedicine organization] functions to my satisfaction in terms of planning and organizationb 71.8 – 0.64 0.66 0.85 Q18 It is clear to me what the objectives, projects and intended results are for [telemedicine organization] 54.1a – 0.52 0.60 0.85
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