141 GPS’ PERSPECTIVES ABOUT REMOTE DERMATOLOGY CARE DURING THE COVID-19 PANDEMIC Of the 66 GPs, 10 (15%) used digital dermatology home consultation and 80% (8/10) of them were (strongly) positive about their experiences. These GPs perceived digital dermatology home consultation as specifically suitable for skin conditions with red discoloration (10/10, 100%), birthmarks (3/10, 30%), bumps (7/10, 70%), wounds (7/10, 70%), and diaper rash (8/10, 80%). GPs had no evident age preference for which patients digital dermatology home consultation is the most appropriate. In addition, GPs reported divergent experiences with the quality of photographs taken by patients. Qualitative analysis of free-text and open-ended responses Overview The 66 GPs provided a total of 385 answers to the open-ended questions. Furthermore, they provided 100 and 35 additional free-text answers in the separate textboxes at the end of each section and the last questionnaire improvement question, respectively. After the exclusion of the no responses (116/520, 22.3%) and not applicable (dermatology) responses (22/520, 4.2%), a total of 324 responses to the open-ended questions and 58 free-text responses remained. Overall, 12.3% (47/382) of the remaining responses contained additional information, and after splitting these into 2 or 3 responses, this resulted in 436 remarks for the qualitative data analysis. Then, 2 researchers (ET and Bibiche Groenhuijzen) mapped these remarks across all 8 sociotechnical dimensions. No third reviewer was needed to reach an agreement between the 2 raters. Most remarks (97/413, 23.5%) were assigned to the clinical content dimension, followed by system measurement and monitoring, internal organizational policies, procedures, and culture, and people (Table 7.4). 7
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