179 Guidance of employees with a work disability to improve sustainable employability in contrast to most of the other employees, not satisfied with their supervisor and many aspects of the guidance. According to some employees, attitudes of supervisors had changed positively due to the Mentorwijs training. These employees were therefore very pleased that their supervisors followed the training. For example, an employee mentioned that his supervisor had become more relaxed, and another employee stated that supervisors who followed the training were very serious about the supervision. A change that was also noticed by some employees was that the supervisor kept a closer eye on the employee, and they talked and collaborated more with their supervisor when something was unclear. Listening Many employees stated that their supervisor listened carefully: E1: “She (supervisor) also listens well. So, the moment I say that it doesn’t work well, she can also take that into account” (Man, 30 years). In contrast, some other employees mentioned that their supervisor was not listening well to their opinions or stated that a supervisor cut off criticism and that employees had little to say. They would like their supervisor to listen more: E5: “I mean I am not a 12-year-old child. It would be nice if they listen more to us” (Woman, 21 years). Dealing with Problems Employees also described how they, as employees, deal with problems at the workplace. It became clear that when employees had a problem, they almost always went to their supervisor to discuss these problems. A problem was often picked up by the supervisor. For example, an employee described that he failed to complete his work tasks and was frustrated about this, but that his supervisor helped him to calm down: E16: “Then they just try to say, ‘yes there’s no point in getting mad’. They say, ‘just stay calm and then it will automatically be alright’.” (Man, 36 years). Most employees stated that supervisors were available to talk about problems. However, some employees were not satisfied, as their problems were not always addressed in a timely matter. Some employees stated that they wanted a supervisor that is willing to help employees with their problems. 6
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