Chapter 5 126 Table 2. Meta-analysis of applied research and design methods Design phase Qualitative methods Understanding the context · Literature review · Observations · Expert meetings · Delphi technique · Diary studies Specify the problem or user need · Focus groups · Interviews · Delphi technique · Contextual inquiry · Observations · Critical incident technique Generate ideas and design solution(s) · Observations · Interviews · Focus groups · Literature review
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