120 Chapter 5 the interviews which were also recorded. Healthcare workers expressed themselves in either English or Siswati. Interviews were conducted face-to-face or telephonically and lasted 30–45 minutes. The study was approved by the Eswatini Health and Human Research Review Board (EHHRRB-036/2021). Informed consent by participants also covered the interview recording. Identifiable details of participants were not taken to maintain privacy and confidentiality. Qualitative analysis Recordings from the interviews were transcribed verbatim in English immediately after each interview. The study Principal Investigator (PI) and the research assistant reviewed each interview recording and transcript for accuracy before analysis. The PI documented predefined codes (deductive) and those identified by the participants during the interview (inductive) in a codebook (VW). Analysis of each interview transcript was used to refine the different codes (VW). Four co-authors (SH, MC, AV, and KO) reviewed samples of the transcripts with the identified codes for accuracy and consistency of the identified codes. A consensus resolved any disagreement on the codes. VW and AV independently grouped the codes into themes and all the authors approved the themes once the coding was complete. Themes were categorised and presented using text and summary tables. NVivo 12 software was used for qualitative analysis [30] Results Of the twenty-five healthcare workers from 11 health facilities invited to participate in the survey, 23 (92%) accepted to be interviewed. One health facility did not respond, and one healthcare worker was unavailable for the interview. Table 1 summarizes the sociodemographic details of the healthcare workers while other findings from the pilot survey of the healthcare workers who were interviewed are summarized in Figure 1 and Figure 2.
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