124 Chapter 5 Qualitative Four broad themes emerged from the data. These were obtained from several subthemes based on codes from the healthcare workers' interviews (Table 2). Table 2: Themes and sub-themes derived from different codes in the study (Eswatini, 2022) Themes Sub-themes Quality and current standards of care Treatment guidelines Screening for DM HbA1c and Oral glucose tolerance test Care of TB – DM patients Pill burden for DM patients COVID-19 affected services delivery Best practices Staff rotation Synchronized clinic visits Health education Integrated services Fast track services Bidirectional screening and screening for COVID-19 Opportunities to improve integrated services delivery Patient support HR and staffing Staff training Reporting tools DM and TB diagnosis Availability of drugs Recommendations NCD management guidelines Healthcare worker training Patient documentation tools Improve diagnostics Improve drugs supply Patient Support and Health Education
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