Appendices 179 Findings from study 1 (Delphi study) Findings from Study 2 (Attitude profiles study) Associations between study 1 and study 2 Usability (refers to the barriers that affect the user-friendliness of eHealth interventions, thus hindering reach to the lowSEP group) Hesitating Indifferent Hesitating: Has limited digital skills and, therefore, experiences difficulties adopting eHealth. Indifferent: Does not see why eHealth is better than traditional approaches and, therefore, considers it not worth the effort. Reward (refers to rewarding people with a low SEP to encourage participants) Encumbered Indifferent Encumbered: Becomes motivated by eHealth that deburdens or is seamlessly integrated into daily life. Indifferent: Does not see why eHealth is better than traditional approaches and therefore considers it not worth the effort. Communication (refers to different forms of communication) (+) Disadvantaged Loyal Eager Hesitating Disadvantaged: 1. Written materials are too difficult to understand. 2. Becomes motivated by visual information that attracts attention. Loyal: Values a personal, face-to-face approach with (healthcare) professionals. Hesitant: Is not sufficiently aware of eHealth and what it adds and therefore finds it hard to understand the added benefit of using eHealth. Eager: Is open toward and enthusiastic about eHealth. Knowledge of professionals (refers to professionals having the necessary communication skills to reach people with a low SEP) (+) Disadvantaged Values a healthcare provider that understands communication barriers, listens well, and can explain things clearly. Everyday life (refers to understanding the everyday lives of people with a low SEP to devise a suitable intervention) (+) Light-hearted/Concerned Encumbered Light-hearted: Is positive and feels good about personal health. Concerned: Faces one or several health-related limitations. Encumbered: Becomes motivated by eHealth that deburdens or is seamlessly integrated into daily life. Motivation (refers to motivating people with a low SEP about the relevance of eHealth interventions to enhance reach) (+) Hesitating Indifferent Hesitating: Is not sufficiently aware of eHealth and what it adds, and therefore finds it hard to understand the added benefits of using eHealth. Indifferent: Is not open to nor interested in eHealth. Reach Strategies (refers to strategies that can be used to reach people with a low SEP) (+) Indifferent Hesitating Indifferent: Is not open to nor interested in eHealth. Hesitating: Is not sufficiently aware of eHealth and what it adds, and therefore finds it hard to understand the added benefits of using eHealth. Appendix 4A – Continued
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