Appendices 187 Appendix 6A – Qualitative themes relating to the adherence, acceptance, content, and impact of the CapriXpress. Theme F* P, N (%)** Description Quote Intervention adherence Fit in daily routine 24 13 (72) Intervention use fitted in daily schedules and became a routine “We used to sit in the morning for coffee. Yeah, we would sit down for a while, and I received them, and then I had my phone in my hand. Well, I went through it, I even turned it on so that the lady could listen along and that way. Yeah, it’s also at a fixed time. You have to be careful not to let it sit for a whole week and then review it after a week. Because that will not work, I think. If you throw everything together, it is just a matter of sifting through it and fulfilling a duty.” Curiosity 17 11 (61) Curiosity about new messages “I was curious about it every day. I also opened it every day. I went through the entire program. I was, well, actually, looking forward to seeing what news they had to say today. Yeah, it was actually more curiosity.” Usability and satisfaction Easy to use 23 18 (100) Finds the intervention easy to use “Yes, I find it quite easy, actually. You take the train, and then you grab that other thing, the suitcase, and then you just move it back and forth a bit. And that went well. That all went smoothly.” Appreciates playfulness 13 13 (72) Appreciates the playful design of the interface “Well, you know, I found it enjoyable. More enjoyable than just a boring list or something, you know. Yeah, it’s funny that they thought of it like, oh yeah, let’s pretend it’s a journey. With your stories in a suitcase, very amusing. You’re on a journey to your rehabilitation.” Appreciates peer stories 9 7 (39) Appreciates the integration of peer stories functionality “Yes, and stories from others, right? People naturally relate to that. Because there’s always a story like, oh, I’ve experienced that too. And then I don’t have to worry about it, so to speak.” Reward system unclear 7 7 (39) Did not understand the travel bag upgrade system “Those numbers that were next to it, at one point, it was on fourteen, then it went back to seven or something, just to give you an idea. Oh, why is that then?” Content and Language Lack of depth and detail 26 10 (56) Finds information too superficial and needs an additional layer of depth. “Look, we’re talking about the dietitian. And the dietitian gave a very brief explanation of what she does. Very brief, I can’t remember exactly how it was explained. But she didn’t really delve into the topic. For example, what can you tell about your sugar or salt levels being too high? What are the consequences of that? Could you get paralysis? Could you have a heart attack? So, the information was lacking, in my opinion. More substance is needed.”
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