Jasper Faber

2 Attitudes toward health, healthcare, and eHealth of people with a low socioeconomic position 37 dependent on healthcare, we gathered additional evidence that some of our participants were distrusting and wanting to avoid healthcare: “Yes, I think I am a bit like [Detached]. Because I am not a doctor visitor. I seldom visit the doctor. […] I do not really like to take medication. Only when it is really necessary.” (Vi11) Regarding the profiles toward eHealth, within the Eager profile, 75% of the participants referred to using eHealth and seeing the benefits of using it. Although we also found such positive responses toward eHealth within the Hesitating profile (56%), 38% of this profile’s participants also referred to eHealth as not worth the effort, better suited for the youth, or being perceived more like gadgets. The Indifferent profile hosted participants referring to not wanting to be involved with technology for health (50%). During the focus groups, most participants identified with the Eager and Hesitating profiles. What stood out was that some participants who initially were Indifferent toward eHealth started to become interested in it because of the focus group discussion: “Well, I definitely want to use it. Suppose I can do it with a device or something. My daughter also wanted to install an app for counting steps. However, I don’t do a lot with phones. It is only now that we have this conversation that I start to think that maybe I should investigate it some more. I only use it for calling and text messaging. I do like it, but I don’t know it.” (Vi11). Table 2.3 Exemplary quotes per profile. Profile Quote Light-hearted “I do what I can and what I want. When I feel good, it is good.” Concerned “I try to prevent my health complaints from taking over my life. It is tough sometimes though […]” Encumbered “Exercising is exhausting and painful” Loyal “I feel that they listen well to me. Everything is explained clearly. Messages are clear and informative.” Disadvantaged “They left me for too long with my complaints, and I’m not taken seriously” / ”Sometimes they come with difficult words” Detached “I’m not coming to the doctor often, but when I do, I have the feeling they listen well. Probably extra because I never visit the doctor.” Eager “I see it as a push in the back, and it’s fun to keep track of things. I’m already above 950km this year :)” Hesitating “The technology of nowadays is more something for the younger generation” Indifferent “Not feeling like it”

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