Chapter 3 56 3.3 Results 3.3.1 Stage 1 – Empathize The empathize stage served to understand the thoughts, beliefs, and perceived barriers of patients with asthma and with LHL regarding medication adherence. In this stage, we wanted to validate and discuss literature-based personas with patients with asthma and with LHL. Personas often consist of a detailed written description (Adlin & Pruitt, 2010), which was deemed suboptimal as a research tool for people with LHL as understanding and processing this type of information is often cognitively demanding for people with LHL (Nind, 2008). Therefore, we converted the written persona descriptions into visual storyboards (Figure 3.2) using the “storyboard that tool” (Clever Prototypes L. L. C., 2014). Figure 3.2 An example storyboard used during the co-constructing story sessions (translated into English). Two participants with asthma and LHL participated in the co-constructing stories sessions. The sessions took place at the facilities where the participants worked, lasted
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