Elise Neppelenbroek

146 Chapter 6 interpersonal processes in collaboration, the exchange of norms and values, power dynamics, and trust processes influence the quality of collaboration in maternity care.78 Gessler further explains that crossing boundaries requires leaving one’s intellectual comfort zone and engaging with the terminologies, policies, and values of another discipline.79 This boundary-crossing may threaten ego’s and feel like undermining one’s expertise, which is why people often resist such collaborative efforts. This review shows that healthcare providers with cross-disciplinary understanding can better appreciate the unique contribution each profession brings to maternity care. To overcome the wide disparities in power within maternity care networks and to promote a collaborative rather than competitive approach to boundary relations, professionals need the ability to navigate knowledge acquisition and develop a professional identity across different domains, a skill known as ‘knowledgeability’.80 This ability makes them recognisable as reliable sources of information and enables them to effectively implement change based on their knowledge and expertise. Sociocultural learning theories could help to develop this skill and play a crucial role in the education of medical and midwifery students.80 Interprofessional education is an example of learning through social interaction, where students from different disciplines learn with, from, and about each other, and has shown to have a positive impact on attitudes of learners.81 However, further research is needed to fully understand their potential and application after graduation. Moreover, client advocacy appears to play a crucial role in the adoption and sustainability of MLCC. As informed and vocal advocates for their care preferences, clients can drive demand for MLCC. The literature shows that when women are well-informed about the benefits of MLCC, they are more likely to advocate for its implementation.54 70 71 Client advocacy can be manifested through various channels, such as participation in maternity service user groups, providing feedback to healthcare providers, and engaging in public health campaigns. Healthcare leaders and policymakers should recognise and amplify women’s voices to create a more client-centred care model that supports the principles of MLCC. Although the client’s voice can be very powerful, there is little literature on how best to inform the client on health benefits of various care models. Besides, not all client demands or protests have led to concrete actions or changes.74 Therefore, it can be important to publicly discuss interests that outweigh client preferences. Strengths, limitations and future research directions The strength of this review lies in the composition of our research team, which included a database expert and healthcare professionals from various disciplines and research departments, ensuring objectivity and a comprehensive consideration of all perspectives. Additionally, this review incorporated multiple data sources,

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