‘Where do i find my ISBN? After applying, your ISBN will appear on the ‘specifications’ page in your portal in about two days. Submitting files ‘How do i submit my files?’ Check the ‘submitting instructions’ page in your Ridderprint portal. We like to receive your files as PDF files. ‘Where do i send my files to?’ You will receive login details for your Ridderprint portal where you can upload your files. We also have our own Wetransfer channel through which you can send documents. See also page 76 in this manual. ‘I have a layout package, what next?’ You will receive an email with information when your order has been scheduled. Or check your Ridderprint portal for the instructions per package. ‘Can i submit my book in A4?’ That is possible. We reduce your PDF file by up to 81%, to the dissertation size of 17 x 24 cm. More detailed information on this can be found in our (online) manual page 50. ‘How do i calculate the spine width?’ You will find a calculation tool in your Ridderprint portal or on our website. Proof print ‘Do i receive a paper proof?’ Yes. You will receive a complete paper proof of the thesis. If it is an urgent delivery or you are unable to receive a paper proof, we will send a PDF proof by e-mail. Please indicate this in your quotation request. ‘How fast do i receive the paper proof?’ After shipment, you will receive the proof in your letterbox within 1 or 2 days. You do not have to stay at home for this. If you have not received the proof after two days, please let us know. Sending abroad can take longer. ‘Can i do any corrections after receiving the paper proof?’ Yes. Within the schedule, we take into account that you take your time for this. We look forward to receiving your approval or final files ASAP after checking.
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